DIMITI A HOWARD
Howard Associates, West Lebanon, Maine
Principle, January 1981 to present
Co-founder and principle of national consulting practice in electronic communications, telephony systems, and educational development and training seminars. Client base includes both the public and private sectors: from large federal agencies, Fortune 500 manufacturing organizations, to local governments.
Activities for clients include a complete range of communications related assignments, including analyzing existing telecommunications systems and cable plant, needs analysis, feasibility studies, Requests for Proposals, evaluation of vendor’s proposals, contract negotiations, and implementation of systems. Assignments also include designing and assisting in implementing clients’ telecommunications department, consisting of financial models for budget purposes, departmental statement of purpose, five-year plan, job descriptions, personnel selection, and daily management procedures. Worked with clients on developing and implementing Wide Area Network Systems and including multi-node fiber based systems, and coaxial cable based systems.
Working as a member of a consulting team, have prepared Strategic Information Technology Plans for several major cities in the United States. The plans have included software applications and enterprise wide computing needs, infrastructure requirements to meet the data processing needs, voice communications needs with computer telephony integration and advanced customer service and productivity enhancing applications to meet the changing environment of city governments.
New England Telephone Company, (Verizon), Boston,
Account Executive, 1978 – 1981
Responsible for analysis, design, sale and implementation of telecommunications systems. Directed a team of support personnel responsible for technical advice, system implementation and customer training.
Provided direct support to clients on telemarketing management skills and provided training seminars to employees.
RELATED PROFESSIONAL ACTIVITIES
Under the sponsorship of The Women’s Technical Institute, delivered a 64 –week telecommunications certificate program to employees of a major regional telecommunications company. Developed and presented telecommunications seminars to a number of clients. Also presented programs for the Massachusetts Association of School Business Officials and other organizations in the electronics and electrical industry. Ms. Howard has published in Teleconnect Magazine and has been quoted in numerous articles.
Past member of the Planning Board of Saugus, Massachusetts, Member of the Information Technology Committee for School Administrative District 60 in Maine, and serviced in leadership positions on a number of non-profit organizations.
Degree in Business Administration, Contra Costa College
Numerous Telecommunications Industry Seminars